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Hi! I am

Rizwan

Zaveri

👋

Product Manager with 6+ years in digital operations, team leadership & client success across SaaS, CDN, and eCommerce

What I do

Building Products That Deliver Real Impact

Product Manager

I lead end-to-end product development from ideation to launch, coordinating cross-functional teams to deliver user-centric solutions. With expertise in Agile methodology and roadmapping, I drive product strategy that aligns with business OKRs while improving user retention and engagement. From feature prioritization to performance tracking, I ensure seamless product execution that creates measurable impact.
Agile & ScrumRoadmapping & GTM StrategyFeature PrioritizationProduct Roadmap

Operations Manager

I specialize in optimizing workflows and managing operational excellence across teams and projects. My approach combines resource planning, process improvement, and client operations management to drive efficiency and business growth. With experience handling 200+ projects and leading 15+ team members, I ensure seamless delivery while maintaining 90%+ client satisfaction.
Workflow OptimizationClient OperationsProcess ImprovementTeam & Resource Management

UI UX Design

I create intuitive, user-centered designs that balance aesthetics with functionality. Using tools like Figma, Adobe XD, and Miro, I transform complex requirements into seamless digital experiences through wireframing, prototyping, and visual design. My design philosophy focuses on enhancing usability while delivering products that users love and businesses need.
User-Centered DesignCustomer ExperiencePrototyping & WireframingUsability Enhancement

Digital Marketing

I drive data-driven marketing strategies that boost conversions and user engagement. From SEO optimization and analytics tracking with GA4 to orchestrating email and LinkedIn campaigns, I create integrated marketing operations that deliver results. My approach combines technical expertise with strategic thinking to increase demo bookings by 3x and enhance overall digital presence.
Analytics & Data TrackingSEO & Performance OptimizationCampaign ManagementConversion Strategy

About Me

Turning complex challenges into seamless digital experiences for 6+ years in SaaS

Get in Touch

zaverizwan@gmail.com

Product & Operations leader specializing in user-centric digital solutions. 6+ years driving growth in SaaS, CDN & eCommerce with proven expertise in Agile, UI/UX design & team leadership. Delivered 200+ projects with 90%+ client satisfaction.

Experience

itv-logo

November 2025 — *Present*

Product Manager

  • Working Currently 🙂
  • 5centsCDN

    May 2022 — August 2025

    Product Manager

  • Led operational strategy and product execution aligned with business OKRs, managing cross-functional teams to achieve a 15% increase in user retention.

  • Launched V5 Dashboard (Beta) with end-to-end operational coordination, delivering real-time analytics and 50% speed improvement.

  • Coordinated client demonstration operations, resulting in a 25% increase in conversions through streamlined processes.

  • Implemented operational effi ciencies using Scrum methodology, reducing time-to-market by 20%

  • Prioritized and managed delivery of 10+ client-requested features, increasing weekly active sessions by 10%

  • Managed dashboard operations and performance monitoring, improving usability scores from 3.8 to 4.5

  • Oversaw client onboarding processes and stakeholder communication for seamless product delivery.

  • Maintained operational documentation and performance tracking systems for continuous improvement.
  • October 2021 — April 2022

    Sales & Marketing Manager

  • Managed revenue operations and client lifecycle management, increasing upsell revenue by 30% through strategic operational processes.

  • Led client acquisition operations through integrated email and LinkedIn campaigns, boosting demo bookings by 3x.

  • Handled payment processing operations using Stripe, PayPal, and Instamojo for invoice management and client documentation.

  • Coordinated between sales and delivery teams to ensure a seamless client experience and requirement fulfi lment.
  • March 2020 — September 2021

    Senior Project Manager

  • Led operational management of 15+ team members using Trello for project coordination, achieving 90%+ client satisfaction through effi cient workfl ow management.

  • Managed end-to-end delivery operations for 200+ projects across Shopify and WordPress platforms, maintaining 48-72 hour operational standards.

  • Implemented quality assurance processes and resource allocation strategies that enhanced client retention.

  • Coordinated cross-functional team communication and managed daily operational workfl ows.

  • Handled vendor management and subcontractor coordination for specialized service delivery.
  • March 2019 — February 2020

    Client Operations Manager

  • Managed client operations across the design delivery portal, maintaining a consistent 4.0+ client satisfaction rating.

  • Handled contract management and client onboarding operations for seamless service delivery.

  • Implemented SEO operational processes, including Meta Title/Description optimization, Alt tags, headers, and sitemap management.

  • Coordinated between creative teams and clients for requirement clarity and timely delivery.
  • eventbaba

    January 2018 — March 2018

    Operations Manager

  • Coordinated logistics and resource management for large-scale event delivery, ensuring seamless operational execution and client satisfaction.

  • Managed operational workfl ows using Trello & Excel, improving effi ciency and increasing event bookings.

  • Handled client communication operations before and after events, enhancing client relationships and operational satisfaction.

  • Managed event databases and operational research, optimizing planning and execution processes.
  • Education

    2021 — 2024

    North East Christian University (NECU), Nagaland

    Bachelor Of Commerce
    national college
    R.D. National College

    2016 — 2017

    R. D. National College, Mumbai

    12th (HSC), Commerce
    Victoria High School, mahim
    Victoria High School

    2014 — 2015

    Victoria High School, Mumbai

    10th (SSC), High School

    My Journey in Numbers

    0 +

    Years of experience

    0

    Products Worked On

    0 +

    Projects completed

    + 0 %

    Happy Clients

    Tools

    The key design and development tools I use

    Figma

    Figma

    Illustrator

    Adobe Illustrator

    Framer

    framer

    HTML5

    html

    Sketch

    Sketch

    Notion

    notion

    Webflow

    webflow

    Slack

    Slack

    Development

    wordpress
    elementor
    visual studio
    Postman API Logo PNG

    Motion

    premier pro
    capcut
    filmora_logo
    davinci resolve

    My Product Development Process

    From Discovery to Delivery:
    A Strategic Three-Step Approach

    I follow a proven, user-centric methodology that transforms ideas into high-performing digital products. With 6+ years of experience managing 200+ projects across SaaS, CDN, and eCommerce platforms, my process combines data-driven research, strategic design thinking, and Agile execution to deliver solutions that drive measurable business results and exceed client expectations.

    1. Research & Discovery
    Every successful product begins with deep research and insights. I dive into user behavior analytics using GA4, PostHog, and Mixpanel to uncover pain points and opportunities . Through stakeholder interviews, competitive analysis, and requirement gathering, I build a comprehensive understanding of what users truly need. This detective work transforms raw data into actionable intelligence, ensuring every decision is backed by evidence rather than assumptions. The result? Products that solve real problems, not imaginary ones.
    User Research & AnalysisData-Driven InsightsMarket ResearchRequirement GatheringCompetitive Intelligence
    2. Design & Strategy
    With insights in hand, I craft intuitive experiences and strategic roadmaps. Using Figma, Adobe XD, and Miro, I transform complex requirements into wireframes and prototypes that balance user needs with business goals. I develop feature prioritization matrices, define product OKRs, and create GTM strategies that align cross-functional teams. From user flows to visual design, every element is meticulously planned to ensure seamless execution. This phase bridges the gap between vision and reality.
    Wireframing & PrototypingProduct RoadmappingUser TestingFeature PrioritizationStrategic Planning
    3. Execute & Optimize
    Strategy comes alive through disciplined execution. Leading cross-functional teams using Agile and Scrum methodology, I coordinate developers, designers, and stakeholders to deliver products on time. I implement KPI monitoring dashboards, conduct performance tracking with real-time analytics, and orchestrate phased rollouts for seamless adoption. Post-launch, I continuously optimize based on user feedback and data insights—like improving dashboard usability scores from 3.8 to 4.5 and increasing user retention by 15%. Great products evolve, they're never truly finished.
    Agile & Scrum DeliveryCross-functional LeadershipPerformance OptimizationContinuous Improvement

    Testimonials

    What clients say

    Contact Me

    Let's Build Something Great Together

    Whether you’re looking to discuss a product opportunity, explore collaboration possibilities, or simply connect over coffee in Mumbai, I’d love to hear from you. With 6+ years of experience in product management and digital operations across SaaS, CDN, and eCommerce, I’m always excited to explore new challenges and partnerships.

    Drop me a message, and I’ll get back to you within 24-48 hours. Let’s turn your vision into reality.

    Book a Call

    +91 98210 58581

    Prefer Email Communication

    zaverizwan@gmail.com

    Alternate Email

    me@zaverizwan.com